Frequently Asked Questions
Do You Have Any Questions?
Aside from these, you can ask about anything else you are curious about by getting in touch with us through the contact section.
How are people in need identified?
We identify them through on-site assessments carried out by our representatives in the regions where we work and by the volunteers under their supervision.
What is your priority when providing aid?
In line with our core principles, the basis is that the recipient is genuinely in need, without any discrimination. Accordingly, our representatives urgently examine all requests on site and, once they have been verified, we deliver our aid.
Are checks carried out before and after aid is delivered?
To prevent possible abuse and to ensure continuity, after the aid has been delivered our representatives visit the families who received it at regular intervals.
How can I find out whether a donation I made through a bank or online has been delivered?
If you give the donation subject, your mobile phone number or your email address when making your donation, the result of your donation will be communicated to you.
How can I follow your association’s activities?
You can keep up with our activities by following our association’s social media accounts.
How can I donate from abroad?
You can send your donations from abroad by bank transfer (EFT) to our euro or dollar accounts, together with the SWIFT code. Or you can donate online by credit card.
Can I make a conditional donation?
You can make a conditional donation for our current projects if you state it in your donation description. For other areas, you can contact our association.
How can I find out the most urgent area of aid at the moment?
The announcements section on our home page shows the current and urgent areas. You can donate to these areas.
Does your association have any ties with a political party or religious community?
Our association has no ties with any political party, religious community or ideological movement.
Is aid provided only abroad?
Given our purpose of establishment, our main aim is to support people in need all over the world, beginning with our own country. However, the situation in Gaza has led us to direct most of our work there.
How can I get information about other topics I would like to learn about?
If you reach us through the contact section, the necessary information will be provided.
